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PRACTICE TEAM

Practice Senior Administrators

Mr Nick Stone is responsible for maintaing the practice policies including Health & Safety and Information Governance. Managing the IT and technology in the practice, communications, staff training & reception co-ordinator. Nick is also the Elderly Care co-ordinator for the practice.

Ms Dagma Friis is responsible for the maintainence of the practice, which includes the building, grounds and cleaning, managing insurance and legal requests, the infection prevention & control administration and the admin staff co-ordinator.

Receptionists

Our team of five Receptionists; Mrs Celia Cave, Mrs Mary Lord, Mrs Sandra Andrews and Mrs Kathy Wells are the front line of our service and will do all they can to help you. They are responsible for making appointments, taking requests for visits, repeat prescriptions, getting notes ready for surgeries, requests for hospital transport, sorting mail and answering general enquiries etc. They have to follow the instructions of the doctors and at the same time satisfy the patient needs, occasionally under difficult circumstances, all of which makes it a very demanding and exacting job.

Secretary

Ms Dagma Friis is the practice secretary. She is responsible for writing referrals on behalf of the GP's aswell as dealing with medical and insurance reports, supervising the cleaning of the practice and other administration responsibilities.

Practice Administrators

Mrs Toni Venn, Miss Shaquilla Hamilton & Miss Atiya Ali are responsible for the patient registrations, pathology and out-of-hours links, patient smear recalls, input of investigations, scanning incoming letters & medical notes onto the patient records and computer housekeeping and back-up.

Summariser 

Mrs Karen McGee is the practice summariser, she is responsible for maintaining patient medical records and inputing data onto our electronic computer system.

 

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